Terms of use
Welcome and thank you for visiting the Artur Fidalgo gallery.
By browsing our website, you are automatically agreeing to the terms of use described below. We may modify these terms from time to time, stating the “last updated date” at the end of this text. Any change to these terms is effective as of the time it is posted on this website, and your use of the website represents your acceptance of the new terms.
SECURITY AND PRIVACY
We are committed to the privacy and security of our customers throughout the entire process of browsing and purchasing through the website. Data traffic in our system is carried out within a secure HTTPS environment, using the SSL (Secure Socket Layer) certificate, the technology that encrypts transaction data between website, user and third-party service providers. The environment is 100% safe.
The site is available to users over 18 years old. By registering on our website, you undertake to provide true, up-to-date and complete information.
As a user, you already authorize us to store all your personal data, registration, purchase information, access, among others. It also authorizes Artur Fidalgo Galeria to use this data in cases of legal requirements or for the process of delivery, collection or other occasions for promotions and partnerships authorized by the client. We reserve the right to remove, refuse or edit the content of your account at any time, as a result of a violation of the terms of use, without prior notice.
We may use cookies to make your browsing more personalized. Cookies are small files that are stored on the user's computer and collect information such as access date and time, preferences and browsing history. You can accept or not the use of cookies in the configuration of your computer.
Artur Fidalgo Galeria does not process payments directly and does not store your credit card information. We use third-party credit card processing and/or online payment management companies.
EXCHANGES AND RETURNS
We always look for 100% satisfied customers. For this, we created an exchange and return policy, based on the Consumer Defense Code, and the following conditions:
To request an exchange or return, send an email to contato@arturfidalgo.com.br with the title EXCHANGE or RETURN.
IMPORTANT: Refuse to receive your work if the packaging is open, violated or damaged, or if the work is damaged.
RETURN BY REPENTANCE
The deadline for giving up on a purchase is up to SEVEN calendar days, counting from the receipt of the work or product.
The work, or product, must be sent to Artur Fidalgo Galeria in the original packaging, without signs of use, accompanied by an invoice and certificate.
DEFECTIVE PRODUCT
Always check your work when you receive it. Any problems, please contact us immediately. The deadline for claiming defects is SEVEN calendar days from the date of receipt.
If it is proven that the product was sent to the defective customer, we will have up to 30 (thirty) days to solve the problem. If the repair or exchange is not possible, the customer may choose to cancel the purchase and refund the full amount paid for the work or receive a credit for a future purchase.
IMAGE AND COPYRIGHT RIGHTS
No material on the site may be copied, reproduced, republished or distributed in any way without the express authorization of Artur Fidalgo Galeria. All content on the site – such as photos, texts, images and programming is owned by us and the artists, partners and suppliers, and is protected by copyright law.
If you have any questions or comments, send an email to contato@arturfidalgo.com.br
Last update: 05/29/2020
AF Office of Art Ltd
31.360.183/0001-80